Refund Policy

Delivery Time Period - Level Up Gems:


The standard delivery duration within Pakistan is 3-5 working days (Sundays are not included).

The delivery time for selected collections may vary.

Free delivery within Pakistan.

We are shipping worldwide.

Note: The shipping timeline may change during any Festive days.


Refund Policy - Level Up Gems:


If the article received is damaged in any way, it will be exchanged with any other article within the same price range available on the website.


Do you offer a refund?


Unfortunately, we do not offer any refunds. However, in the case where we won't be able to offer an exchange or any solution, we may offer a refund.


Support:


For any assistance, feel free to reach out to us at:


Contact Number: 00923454815301


At Level Up Gems, we prioritize the satisfaction of our customers and aim to provide a seamless shopping experience. If you have any queries or concerns, our support team is ready to assist you.