Refund Policy

Delivery Time Period - Level Up Gems:

The standard delivery duration within Pakistan is 3-5 working days (Sundays are not included).

The delivery time for selected collections may vary.

Free delivery within Pakistan.

We are shipping worldwide.

Note: The shipping timeline may change during any Festive days.

Refund Policy - Level Up Gems:

If the article received is damaged in any way, it will be exchanged with any other article within the same price range available on the website.

Do you offer a refund?

Unfortunately, we do not offer any refunds. However, in the case where we won't be able to offer an exchange or any solution, we may offer a refund.


For any assistance, feel free to reach out to us at:

Contact Number: 00923454815301

At Level Up Gems, we prioritize the satisfaction of our customers and aim to provide a seamless shopping experience. If you have any queries or concerns, our support team is ready to assist you.